Joining the DoorDash platform can be a game-changer for restaurants looking to expand their customer base.
The process is straightforward and can be completed in just a few steps. Signing up for DoorDash as a merchant involves creating an account, choosing an order method, and setting up your store details.
alt=”A restaurant owner filling out a digital form on a tablet to sign up for DoorDash delivery service”>
Once you’re set up, you’ll be able to reach new customers and grow your business through online food delivery.
DoorDash provides tools to help you manage your online presence and optimize your menu for the digital space.
Key Takeaways
- Creating a DoorDash account is quick and easy for restaurants
- Restaurants can choose from multiple order methods to suit their needs
- DoorDash offers tools to help restaurants manage their online presence
Getting Started with DoorDash
Joining DoorDash as a restaurant is a simple process.
It involves learning the basics and setting up an account to start reaching more customers.
Understanding the Basics
DoorDash connects restaurants with hungry customers.
As a restaurant owner, you can become a DoorDash partner to boost sales and grow your business.
The platform offers tools like the Merchant Portal and Business Manager App.
These help manage orders, track sales, and update menus.
DoorDash handles delivery, so restaurants can focus on making great food.
They also provide marketing support to help attract new customers.
Creating Your Account
To start, restaurant owners need to create a DoorDash account.
This involves:
- Providing basic info (name, restaurant details)
- Choosing an order method (tablet, POS, or email/phone)
- Setting up store hours and address
- Adding menu items
The sign-up process is quick and user-friendly.
Once complete, restaurants can start accepting orders right away.
DoorDash offers support throughout the setup process.
They help with menu optimization and provide tips for success on the platform.
Managing Your DoorDash Presence
After signing up, restaurants need to keep their DoorDash profile active and up-to-date.
This involves tweaking settings, handling orders efficiently, and getting paid on time.
Optimizing Your Profile
Restaurants can update their store details through the Merchant Portal.
This includes changing menu items, hours, and address.
It’s key to keep this info current.
Adding mouth-watering food photos can boost orders.
Restaurants should describe dishes clearly and accurately.
Pricing should match in-store menus to avoid confusion.
Store settings like delivery zones and prep times need attention too.
Expanding delivery areas can bring in more customers.
But it’s smart to balance this with realistic prep times.
Handling Orders
Efficient order management is crucial.
Restaurants pick an order method that works for them.
Options include using a DoorDash tablet, connecting to the point of sale system, or getting orders by email and phone.
Staff should be trained on the chosen method.
Quick order confirmation is important.
It keeps customers happy and drivers on schedule.
Restaurants can view their order history in the portal.
This helps track performance and spot trends.
Issues with orders should be addressed promptly through customer service channels.
Getting Paid
DoorDash typically pays restaurants weekly.
The exact schedule can vary based on the agreement.
Restaurants should check their payment settings in the portal.
It’s wise to review earnings regularly.
This helps catch any discrepancies early.
Restaurants can see a breakdown of fees and payouts for each order.
Questions about payments should be directed to DoorDash support.
They can help with missing payments or explain fee structures.
Some restaurants might qualify for daily payouts, which can help with cash flow.
Frequently Asked Questions
Restaurants can join DoorDash through a simple sign-up process.
There are fees, requirements, and support options to consider.
What are the steps to get my restaurant listed on DoorDash?
To sign up for DoorDash, a restaurant owner needs to create an account.
They’ll provide basic info like the restaurant’s name and address.
Next, they’ll choose an order method.
Options include using a DoorDash tablet, connecting to their point-of-sale system, or getting orders by email and phone.
Finally, they’ll set up their menu items for customers to order from.
Can you tell me what fees are involved for restaurants to join DoorDash?
DoorDash charges restaurants a commission on each order.
The exact percentage can vary based on the services a restaurant chooses.
Some restaurants may also pay for marketing or promotional features.
It’s best to check with DoorDash directly for the most up-to-date fee structure.
What’s the process for accessing the DoorDash Merchant Portal?
After signing up, restaurant owners get access to the DoorDash Merchant Portal.
They’ll use the login info they created during sign-up.
The portal lets them manage their menu, track orders, and view sales data.
It’s a handy tool for running their DoorDash business.
Who do I contact for help while signing up my restaurant with DoorDash?
DoorDash offers support for restaurants during the sign-up process.
They have a dedicated merchant support line for questions.
In the US, restaurants can call 1-855-222-8111 for help in English or Spanish.
Canadian restaurants have a separate number to call.
What requirements must my restaurant meet to be eligible for DoorDash?
Restaurants need to meet local health and safety standards to join DoorDash.
They should have all required licenses and permits.
A restaurant also needs to be able to handle pickup or delivery orders.
Having a reliable way to receive orders, like a tablet or integrated POS system, is important.
Is there a direct line or support number for restaurants to get assistance with DoorDash?
Yes, DoorDash provides direct support lines for restaurant partners.
In the United States, the number is 1-855-222-8111 for both English and Spanish speakers.
Meanwhile, Canadian restaurants can reach support at 647-957-7219.
These lines are specifically for merchant support, helping with issues from sign-up to daily operations.